FAQS

Frequently Asked Questions.
Here are some common questions about Suits Staffing

1. What services do you offer?

We are especially known for our brand ambassadors, promotional models, experiential marketing, entertainers, bartenders, servers, samplers, and performers, but we can do anything! With so many team members, we have a broad spectrum of unique talents and special acts, we are able to accommodate almost any request.

Ask us if you don’t see what you’re looking for on our site!

2. What types of events do you staff for?

We can staff any type of event, whether it be an ongoing execution with brand ambassadors conveying key messages in similar locations and events around the city, or a one time special pop up event, we can provide professional staff members to make your vision come to life!

No execution is too big or too small for us, send us a message today!

3. What kind of staff do you provide?

We specialize in pairing the right professional team member to the clients needs to ensure a flawless event execution.

The team is all hand picked and paired to the client based on experience or credentials to suit the event requirements. 

4. Do you provide staff training?

Yes we provide our staff with hands on training and/or they are certified in their fields. 

5. How do I request staffing for an event?

Send us an email to info@suitsstaffing.ca we’d love to hear about your event and how we can help! 

6. How far in advance do I need to book staff for my event?

We love notice, it gives us lots of time to find the best possible team members to suit your event.

However, we can often meet your requests with a week to a few days notice!

Don’t be afraid to ask, we are always happy to see how we can help!

7. What is your pricing structure?

We’d love to tell you more about pricing, but first we need to know more about your event!

We personalize the staff to suit YOU so please let us know about your event, by sending your enquiry to info@suitsstaffing.ca and we’d be happy to provide you a quote.

8. What is your cancellation policy?

We understand things happen, larger events with any custom or detailed work such as branded uniforms, sourcing pieces for a theme, may have a non refundable deposit. Smaller executions would require at least 24 hour notice, or there is a cancellation fee.

Please let us know about your event and we’ll make sure to let you know about the cancellation policy that comes with your booking. 

9. How do you handle staff scheduling and availability?

If you have a specific staff member request, we will always do our best to schedule them for you!

We try hard to keep the consistency within a brand if it’s an ongoing execution, and to pair you with the best team member for your unique brand.

We are also aware that there are brands that could compete with yours, and can take that into consideration when scheduling if we are made aware of any concerns.

The more notice you give us, the more notice we can give your favourite team members to ensure they have the availability to come back and work with you again and again!

10. Do you provide uniforms or attire for staff members?

We have set basic looks that all staff members can achieve for attire, however if you have a more specific requirement we would love to know more.

We can custom design and brand attire or costumes that are suitable for your event!

We are also open to your vision and can work with you to ensure a professional and clean look, which combined with our flawless brand ambassadors, make your brand stand out! 

11. What kind of insurance do you have in place?

We have General Liability set in place for our booked staff, however safety is our top priority, and if safety standards are not met in a venue or event, our staff will not work in unsafe conditions and refunds cannot be issued. 

12. Can you provide references or past clients I can speak with?

We work with some of the top brands in the industry, but if you require a bit more reassurance, please let us know!

13. How do you ensure the quality and reliability of your staff members?

Our staff are all hand picked and paired to each client personally, all new team hires have personal references from other reliable members!

14. Can you accommodate last-minute staffing requests?

Yes we can often help with as little as notice on the day before, but we do our best work with a bit more notice!

Please don’t hesitate to reach out anytime with your requests!

still need help?

For any other questions, please write us at info@suitsstaffing.ca or text / call us on +1.780.668.9176